If you have a problem with any of these statements, they may be discussed with me for further clarification prior to paying for your commissioned piece.

1. GENERAL TERMS

All drawings will include a subtle signature that you may not remove.

I might record the drawing process and post it on my YouTube.

Prices are subject to change based on demand.

I have the right to reject any order that I do not feel comfortable drawing for any reason.

I cannot be commissioned to do fan art or any work that is not the intellectual property of myself or the client. This includes characters and scenes from books, television, film, video games, comics, etc.

2. PAYMENT

Currency accepted is USD and can be paid through PayPal.

Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.

Don't send me any payment before I have agreed to give you a slot and have sent you an invoice requesting payment.

3. PROCESS AND DELIVERY

I will notify you when I have started on your commission, at that time you lose the rights to a refund (see point 7 further below for more info on refunds)While I'm working on your commission, I will make reviews with you to make sure I make it just right for you!

The amount of reviews depends on the complexity of the work.

During the reviews, you will see work-in-progress, and these images will usually include a watermark and be smaller than the finished piece.

The time it takes to finish your commission varies 1 week to 1 month, depending on factors such as health, the complexity of the commissioned piece, and other work.

If anything happens that will slow the progress and delay the initially estimated delivery time I will let you know asap.

Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product.

4. REVISIONS

A fee will be added if you want something changed on the final drawing, unless a misunderstanding from my side has been made.

If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly rate.

If your reference is unclear to start with, changes will come at an extra charge.

5. COPYRIGHT / USAGE POLICY

I, Ben Watson (the artist), claim the rights to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork in any of the following ways:

• Use for display and self-promotion (website, social media, etc.)

• Reproduce in published material (artbooks, etc.)

The buyer is allowed to:

• Use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc.)

• Print the artwork and claim the character(s) as their own, but not the artwork itself.

• Use the artwork to promote themselves. You are not forced to give me credit when you post it, but it is very much appreciated.

The following is considered copyright infringement:

• Reproducing/using the copyrighted artwork commercially, making money off it in any way

• Claiming the artwork as your own

• Removing my signature from the artwork

• Altering the artwork without my consent

I reserve the full rights to the image and its use/distribution unless otherwise agreed upon. Rights to the image for your own non-personal use may be purchased at any time.

6. CUSTOMER SATISFACTION

If you have a problem with anything in regard to the commissioned piece please tell me right away so we can find a solution together.

I am willing to change some of my terms for you if you ask before I start on your commission. e.g. If you do not want me to post your art anywhere, we can discuss this.

7. REFUND / CANCELLATION POLICY

The buyer is not allowed a refund once I started working on the commission.

If for any reason I am unable to start your commission you will receive a full refund.

If you cancel your order before I start it, you can get a full refund.

If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.

If you request a Paypal chargeback at any point when you were not allowed to ask for a refund, you will lose all aforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. You will be blacklisted for further commissions.

If the buyer breaks any of the points stated above, they will lose all the aforementioned rights to the artwork commissioned by me, Ben Watson (the artist), and I will have the right to profit further from the commissioned artwork in any way I see fit. If you have a problem with any of these statements, they may be discussed with me prior to paying for your commissioned piece.

What I need from you:

• Name and email address

• Commission type

• At least one reference image

• Description of character. A substantial and clear description is critical for a smooth and expedient commission process!

What you will get:

• Drafts/mockups for you to choose which one I should continue with (depending on the complexity of the commission there might be fewer or more drafts)

• Sketch and/or final sketches that you must accept before I continue the work

• Insight and involvement in color plan (only for commissions in color)

• Full-resolution file (8x10” at 350 dpi) of final drawing and a smaller version for internet upload. Final file formats are usually PNG.

• For Pixel Art Add-ons: Full-resolution pixel art version of final artwork. Final file formats are usually in PNG.